Product Analyst

We are seeking a Product Analyst to support the development of digital products across web and mobile channels. In this role, you will help connect customer needs, business goals, and technical delivery so the team can build solutions that are practical, scalable, and aligned with product direction. You will work closely with internal teams and external stakeholders to gather information, clarify requirements, and turn business needs into clear documentation such as user stories, process maps, acceptance criteria, and functional specs. A key part of the role is building a strong understanding of how the product is used so that backlog items and handoff materials reflect real operational needs. The position also involves contributing to product improvement initiatives, including opportunities related to automation, data-driven features, and other modern digital capabilities. You will collaborate with product, development, design, testing, and marketing teams to support delivery, participate in Agile meetings, and help ensure solutions meet quality and usability expectations. We are looking for someone with experience in a software or product environment, strong analytical and communication skills, and comfort working in a fast-paced setting. Familiarity with Agile methods and common delivery tools is important, and experience with customer-focused product work is an asset. A background in technology, business, or a related field is preferred. This role is based in a remote or hybrid arrangement in New Brunswick.