Order Coordinator

We are seeking an organized Order Coordinator to support a busy custom products business serving customers across Canada. In this role, you will manage incoming orders from start to finish, helping ensure each request is processed accurately, communicated clearly, and completed on time. Key responsibilities include reviewing order details, entering and tracking customer information, coordinating with internal teams and production partners, and following up on questions or changes throughout the fulfillment process. You will also help resolve issues, maintain organized records, and provide responsive support to customers as their orders move through production and delivery. The ideal candidate is detail-oriented, comfortable handling multiple priorities, and able to communicate professionally in writing and by phone. Strong organizational skills, accuracy, and a customer-focused approach are important for success in this position. Experience in order administration, customer service, or a related coordination role is an asset. This is a good opportunity for someone who enjoys structured work, problem-solving, and keeping projects moving smoothly in a fast-paced environment.