IT Manager

The IT Manager is responsible for overseeing the organization's technology infrastructure and ensuring the secure and efficient operation of all IT systems. This role includes developing and implementing IT policies and procedures, managing technology projects, and providing strategic direction to align with organizational goals. The IT Manager will maintain and upgrade hardware and software to ensure optimal performance and reliability. To succeed in this role, candidates should have a strong technical background, strategic thinking abilities, and be proficient in project management while being open to both hands-on technical work and leadership responsibilities. Qualifications include a minimum of 3 years of experience in Information Technology, with experience in managing hardware and software considered an asset. Core competencies required are technical proficiency in IT systems and software applications, proven project management skills, and hands-on technical support experience. Key responsibilities involve managing hardware procurement and maintenance, troubleshooting connectivity issues, overseeing repairs for signage, and managing permissions and configurations in retail management software. Additionally, the IT Manager will oversee account management on Microsoft 365, ensure compliance of company devices, and manage security policies in Microsoft Azure. Strong communication skills, attention to detail, and the ability to work collaboratively are essential. Salary and benefits are competitive and will be discussed during the interview process.