General Manager

General Manager A senior living community in Ottawa is seeking a General Manager to oversee day-to-day operations, resident satisfaction, team leadership, financial performance, and compliance. This is a 1-year contract role with the possibility of ongoing full-time employment. Compensation includes a base salary of $80,000 to $100,000 plus a performance bonus. Start date is as soon as possible. Key responsibilities include achieving revenue, profitability, and operational targets; maintaining high standards of service and guest or resident relations; improving efficiency, quality, and compliance; and leading recruitment, coaching, mentoring, and staff management. The role also involves budgeting, forecasting, financial reporting, marketing support, and oversight of maintenance and capital improvement projects. The successful candidate will help ensure the property operates effectively and remains well maintained. Requirements include a degree or diploma in Business Administration, Hospitality, Sales, or a related field, along with at least 7 years of experience in hotel, hospitality, or sales environments and 2 years in a supervisory or management role. Strong communication, organization, leadership, financial, and problem-solving skills are essential. Proficiency with Microsoft Office is required. Additional requirements include the ability to work under pressure, availability for evenings, weekends, and on-call duties, and readiness to respond to emergencies. A criminal record check, vulnerable sector screening, and medical clearance are required prior to hire. Diverse backgrounds and experience are encouraged.