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Claims Supervisor

Actively hiringSherwood ParkFull-time

Posted 6 days ago

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We are seeking an experienced claims professional to lead a team handling property-related matters across both personal and commercial lines. This role is suited to someone with a strong background in senior-level claims handling and prior experience guiding others in a leadership capacity. The supervisor will oversee day-to-day claims activity, support team performance, and help ensure files are managed accurately and efficiently. Responsibilities include reviewing complex claims, making sound decisions based on policy and case details, resolving issues as they arise, and providing clear direction and coaching to team members. The position also requires regular communication with internal partners and the ability to explain claim decisions in a professional and persuasive manner. Candidates should bring strong analytical thinking, effective communication, and solid problem-solving skills. A history of working in a fast-paced claims environment is important, along with the judgment needed to balance service quality, compliance, and operational goals. This is a hybrid position offering flexibility between remote and onsite work. Compensation was not specified.

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