Carrier Relations Specialist

This position is responsible for supporting the growth and administration of the carrier network. The role involves coordinating carrier recruitment activities, onboarding processes, compliance readiness, and providing support to ensure efficient capacity activation in line with operational needs. Key responsibilities include sourcing and pre-screening prospective carriers and owner-operators, maintaining recruitment pipelines, and identifying sourcing opportunities through various channels. The specialist will conduct initial qualification activities, coordinate communications regarding onboarding requirements, and support recruitment initiatives aligned with network growth objectives. The role also encompasses managing end-to-end onboarding activities, maintaining complete documentation, scheduling necessary testing and orientation, and ensuring compliance with all regulatory requirements. The specialist will track expiring documentation, maintain organized carrier files, and coordinate corrective actions when compliance issues arise. Additionally, this position serves as a point of contact for carrier inquiries, supporting onboarding, payroll coordination, and operational readiness. The specialist will maintain accurate records, track key performance indicators, and identify opportunities for process improvements. The role requires strong organizational skills, attention to detail, and the ability to build relationships with carriers. A competitive salary and benefits package will be offered based on experience.