Account Manager

We are seeking an Account Manager to support and grow existing client relationships within a service-oriented environment. In this role, you will act as a key point of contact for assigned accounts, helping ensure client needs are understood, priorities are managed, and service delivery remains on track. The position is suited to someone with 2 to 4 years of experience in account management, client retention, or related relationship-focused work. Responsibilities include maintaining regular communication with clients, identifying opportunities to strengthen partnerships, and coordinating internally to resolve issues efficiently. You will also help track account activity, support renewal or retention efforts, and contribute to overall client satisfaction through responsive and professional service. The ideal candidate has strong communication skills, a practical approach to problem-solving, and the ability to build trust with a range of stakeholders. Experience working in a client-facing role within a technology or professional services setting is an asset. This is an onsite position in Ottawa. Competitive compensation and benefits may be offered, though salary details are not specified.